Frequently Asked Questions

FOXPRO does carry replacement remote controls. Whether you've lost your remote in the field or damaged it, you can order one through us. Each caller has a specific remote and cannot be upgraded to a different style (e.g., Firestorm → TX9 only; not TX505/TX1000).

Most orders ship within 2-3 business days. Some models using the TX500 may require sending your caller in so we can apply a software update before pairing a TX505 replacement.

Remotes are purchased by phone to ensure the correct model: 866-463-6977 or 717-248-2507 (Sales, option 1). Please have your product info handy.

Model ↔ Remote compatibility (summary)

• BuckPro - TX433
• Cabela's Outfitter Series - TX35
• Crossfire - TX505
• CS24 (orig/B) - TX500/TX505
• CS24C - TX1000
• Elk Moose Pro - TX433
• Firestorm - TX9
• Fury 2 - TX505
• Fury GX7 - TX500/TX505
• Fusion - TX1000
• FX3 - TX5LR (blue/red band)
• FX5 - TX200
• HammerJack - TX915
• Hi-Jack - TXHiJack
• Krakatoa (orig) - TX500/TX505
• Krakatoa II - TX1000
• Model 48/416/532 - TX5LR*
• OCC - TX200
• Patriot - TX433
• Prairie Blaster 1/2 - TX500/TX505
• Prairie Blaster 3 - TX1000
• Scorpion X1A - TX200
• Scorpion X1B - TX9
• Scorpion X1C - TX9
• Shockwave - TX1000
• Snow Crow Pro 2 - TX500/TX505
• Snow Crow Pro 3 - TX5LR
• Snow Crow Pro 5 - TX200
• Snow Pro - TX433
• Spitfire - TX24
• Super Snow Crow Pro - TX1000
• Truck Pro (Reg/Large) - TX1000
• TurkeyPro - TX433
• Wildfire 1 & 2 - TX9
• XR6 - TX5LR
• X1 - TX433
• X24 - TX1000
• X2S - TX1000
• XWAVE - TX1000
• NX3 & NX4 - not upgradeable to remote

*Only if the caller had a remote mod previously applied.

If you select the option to Restore Defaults on your remote a few things will occur. You will wipe your remote clean of any FOXData information, Preset sounds, and your Sound List/Categories. The remote control will default back to channel 5. Any elevation settings that you have saved will be removed causing your Barometric Pressure reading to be incorrect. Selecting the Restore Defaults option is not necessarily recommended but it will not hurt your remote in any way. If you do by chance select Restore Defaults follow the instructions below so you can get back in the field:

1. Turn on your call to see what channel it is on. The channel will be displayed as "C" with two numbers after it. If the channel is anything different than 5 simply go to your TX1000 Settings and change the remote channel to match accordingly.
2. Next go to TX1000 Settings and select Download List. This will upload all of your sounds and categories back to your remote just as before.
3. Again go back to TX1000 Settings and adjust your elevation.
4. Last set up your Favorites/Presets

Once you follow these brief instructions you should be good to go. Make sure that the first two bullet points are done in order. After you reset your channel and upload your sound list the last two steps can be done in either order. If you encounter any problems please call our Service Department at 717-248-2507 option # 2. Please be sure to have your call and remote with you when you call.

If you are trying to program a FOXPRO Spitfire, Wildfire, or Scorpion X1B and encounter "Error 70: Permission Denied", the issue stems from the write-protection slide switch located on the card adapter. The adapter will have a slide switch with two positions: locked and unlocked. Often times these switches are accompanied by a small picture of a padlock in the locked and unlocked positions. If the switch is in the locked position, this means that write-protection is engaged. When you try to write data to a card while the switch is locked, this will result in the "permission denied" error. You need to unlock the adapter and then try again. When the adapter is not locked, you can write data to the card with no issues.

Sounds in the Spitfire are arranged by the numerical value assigned within the file name. The original 24 sounds would be labeled such as:

000 Sound 1
001 Sound 2
002 Sound 3
003 Sound 4
... and so on through 023.

If you wish to place new sounds in there, you need to do two things:

1) Remove one of the original sounds.

2) Rename the new sound so that it takes the number of the one your removed. If you remove sound "015 Sound 16" and your new file is called "My New Sound", you must rename it so it becomes "015 My New Sound". This will dictate the sounds position within the unit.

Once this is done and the unit has exactly 24 sounds installed all assigned proper numerical values from 000 -023, then you transfer the list to the remote and everything should be perfect.

Here are the steps needed to set up a new micro SD to work with your Spitfire game call:

1. Connect the new card to your PC with your card adapter.
2. Open your 'My Computer' icon (or simply 'Computer' on newer version of Windows).
3. Locate the drive letter for the new card.
4. Right-click on the drive letter for the new card and select 'Format'.
5. In the 'Volume Label' field, enter "SP1".
6. For the 'Filesystem' setting, choose FAT32.
7. Make sure that the 'Quick Format' option is not selected.
8. Push the 'Start' button to begin the format.

Once the format is complete, the card is ready to be used with the FOXPRO Programming Utility.

Make sure you have your game call or memory card connected to the PC prior to launching the FOXPRO Programming Utility. If the game call or memory card is not connected to your PC before opening the utility, the Windows operating system will not have had an opportunity to assign it a drive letter. By opening the utility, it scans the available drive letters and makes those available to you.

When you connect your game call or memory card to your PC, Windows will assign it a drive letter. This letter must be known so that it can be utilized later on when you are working with the programming utility. On some systems, as soon as you connect the game call or memory card, it may automatically open the device and show the sound files on your screen. If this happens, you can simply close the window. To determine the drive letter, do the following:

1. Connect the FOXPRO game call or memory card to an available USB port on your PC.
2. Open the My Computer (or it may be Computer on Windows Vista & 7 systems) icon. This will bring up the list of available drive letters for Windows.
3. Look for a new drive letter that was not there previously. It may be listed under the Devices with Removable Storage section. You may also notice the title of the drive letter is the same as your serial and model number. For example, a Spitfire may read as "SP1 12A345G" with a letter in parenthesis such as "(E:)". This letter is the drive letter that has been assigned to your game call or memory card.

Once the FOXPRO Programming Utility is opened (and your game call or memory card is connected to a USB port or appropriate card adapter), look to the upper-right side of the screen for the Select Device section. You will see a drop-down selector. By clicking on the drop-down arrow, the menu will reveal the available drive letters on your PC.

In order for the FOXPRO Programming Utility to recognize your game call as a valid FOXPRO game call, it looks at the volume label on the card/device that is connected to your PC. If a valid label is not set, the utility will not allow you to access it.

If a FOXPRO Spitfire is turned on but not playing sounds, there are a few things that we can investigate.

Loose Memory Card - If the memory card has worked loose, the Spitfire will turn on and allow you to go through the operational motions, but you will be unable to hear any sounds. To check this, remove the back panel off of the Spitfire. Inside to the right a circuit board with a memory card on the back. The card is located in a push/pull socket. Using a finger, reach in and push on the card a single time. Normally, the card should click and come loose. If the card clicks and locks into position, the card was loose from the socket, therefore not making a connection. With the card back into place, try operations again. If the card was not loose, continue reading.

Speaker Malfunction - If the speaker is not functioning, this could also result in the Spitfire not playing sounds. An easy way to check the speaker is to start with the unit turned off. Make sure that the speaker slide switch is to the right or "on" position. Turn on the Spitfire and listen; do you hear a slight pop when power is applied? If so, this indicates that the speaker is powering up. If nothing is heard, there is a good chance that the speaker may have gone out. This would require factory service.

Bad Memory Card - If the memory card was not loose and the speaker appears to be firing up, the next possibility is that the memory card itself may be bad. The best way to test this would be to try connecting the memory card to a PC. Some PC's may have the appropriate micro SD card slots built in, while others do not. For those without the integrated slots, you will need to source a micro SD card adapter to do this test.

Once the memory card is attached to a PC, you should be able to access it. Windows users will need to go to their "Computer" or "My Computer" icon to view all available drives. Mac users should see an icon appear on their desktop. If the card is working properly, you should an icon that says "SP1" followed by your serial number. By opening this icon, you should be able to view all of the sound files inside of the card. If you try to open the card and are unable to view the sound files or it gives an error such as "device not formatted", "device not ready", "insert disk" or anything similar, the card is bad and will need to be replaced.

If you have just turned on your TX-500 remote control and found that your sounds play list is scrambled or missing, don't panic. There is a chance that you may have inadvertently performed the factory reset on the remote control. This can happen while turning on the TX-500. There are three buttons located on either side of the upper half of the remote control. If you happen to press the right combination of buttons while you are turning the TX-500 on, you can do the factory reset which will wipe out your sound list and lead to potential scrambling of your play list. The following instructions will allow you to get the list back in order.

When a factory reset has taken place, the channel of operation on the TX-500 is set to 15, which may not be correct depending upon the model game call. The first thing you need to do is get the TX-500 on the appropriate channel for operation. The FURY GX7 and PRAIRIE BLASTER are set at the factory to operate on channel 13. The CS-24 and SNOW-CROW PRO 2 are set for channel 15.

If you are using the FURY GX7, PRAIRIE BLASTER, or SNOW-CROW PRO 2 and have changed your channel of operation on the main unit previously, you need to make sure that you aware of what that channel is. To confirm this, simply turn on the game call itself. Watch the LCD panel on the caller closely; you should see two numbers appear on the screen when it first turns on. It may be something like 013 and 097. The first number represents the channel of operation for the caller.

To set the channel on your TX-500, perform the following:

1. Turn on your TX-500 remote control.
2. Access the main menu by pressing and holding down the selector knob for 3-4 seconds. The main menu will display on the screen at which point you can release the knob.
3. Use the selector knob to move the highlight bar to TX-500 CONFIG and press down on the knob a single time to make the selection.
4. Use the selector knob to move the highlight bar to CHANNEL and press down on the knob a single time to make the selection. You should now be at the channel selection screen.
5. Use the selector knob to change the current channel number to the appropriate channel number for your game call. Once the number is on the display, press down on the selector knob a single time to lock it in.
6. You can then choose the EXIT option on each of the menus to get back to the main screen.
7. Look in the bottom left corner of your TX-500 LCD panel; you should now see the correct channel number.

After setting the correct channel, you will need to upload the sound list. The following process will allow you to upload the sound list for the FURY GX7, PRAIRIE BLASTER, and SNOW-CROW PRO 2. Separate instructions for the CS-224 will be provided later.

1. Turn on the game call and TX-500 remote control.
2. Access the main menu on your TX-500 remote by pressing and holding down the selector knob for 3-4 seconds. The main menu will display on the screen at which point you can release the knob.
3. Use the selector knob to move the highlight bar to TX-500 CONFIG and press down on the knob a single time to make the selection.
4. Use the selector knob to move the highlight bar to UPLOAD SOUND LIST and press down on the knob a single time to make the selection.
5. You should now see a screen that has NO and the top and YES at the bottom with text in the middle of the screen confirming that your game call itself is turned on. Take a quick moment to make sure your game call is turned on.
6. Use the selector knob to highlight YES at the bottom of the screen. At this point, set the TX-500 remote control down right next to your game call and then push down on the knob a single time while YES is highlighted to initiate the upload.
7. The game call and TX-500 are now communicating and the game call is transmitting the play list into the TX-500 remote control. When the transfer is complete, the TX-500 will display a message alerting you of this fact and the word CONTINUE should be displayed at the bottom of the screen. Push down on the selector knob a single time to leave this screen and return to default play list screen; your sound list should be back.

If you perform the sound upload process and your screen is filled with a bunch of unreadable text (various numbers, letters, and symbols) the first thing to do is make sure the channels are set correctly on both devices. Also make sure that you are performing the transfer in a location that is free of any wireless or Wi-Fi devices which may act to cause interference and try the transfer again. If the list is still scrambled and you have recently reprogrammed your game call, there is a chance that something within the programming is not correct. Any errors in the programming process can result in the transfer not going through successfully.

The sound list upload process on the CS-24 is a bit different from the instructions listed above. The process involves using a patch cable to connect the TX-500 remote to the auxiliary jack on the CS-24 unit. Before proceeding, make sure that you have access to this cable.

Depending upon the age of your CS-24, the transfer process can work in one of two ways; both of which will be covered in this guide. To date your setup, do the following:

Turn on the TX-500 normally. Watch the LCD panel closely. You will first see FOXPRO appear and a moment later a second line will appear on the display. This second line will display a version number, take note of this number. If your remote control displays a number less than 20, you will refer to the first set of instructions below. If your remote control displays a number higher than 20, you will refer to the second set of instructions below.

CS-24 Version Less than 20:

1. Make sure the CS-24 and TX-500 are both powered OFF.
2. Connect one end of the black transfer cable to the jack on the top of your TX-500 remote control.
3. Connect the other end of the transfer cable to AUX jack on the back of the CS-24.
4. Turn on only the TX-500. You will get a message on the screen prompting you to turn on the CS-24.
5. Turn on the CS-24 to start the transfer.
6. Once the transfer is complete (it will alert you on the TX-500 screen) unplug the cable and your sound list should now be back.

CS-24 Version Greater than 20 and Krakatoa:

1. Make sure the CS-24 and TX-500 are both powered OFF.
2. Connect one end of the black transfer cable to the jack on the top of your TX-500 remote control.
3. Connect the other end of the transfer cable to AUX jack on the back of the CS-24.
4. Turn on the TX-500 remote control.
5. Make sure the CS-24 and TX-500 are both powered OFF.
6. Connect one end of the black transfer cable to the jack on the top of your TX-500 remote control.
7. Connect the other end of the transfer cable to AUX jack on the back of the CS-24.
8. Turn on the TX-500 remote control.
9. Access the main menu on the TX-500 by pressing down and holding the selector knob for 3-4 seconds. The main menu will then be displayed on the screen at which point you can release the knob.
10. Use the selector knob to highlight the TX-500 CONFIG option on the screen and push down on the knob a single time to make the selection.
11. Use the selector knob to highlight the UPLOAD SOUND LIST option on the screen and push down on the knob a single time to make the selection.
12. Instructions will appear on the screen prompting you to turn on the CS-24.
13. Turn on the CS-24 to begin the transfer.
14. Once the transfer is complete (it will alert you on the TX-500 screen) unplug the cable and your sound list should now be back.

If your FX3 or FX5 starts to change sounds while you are using it without the remote control, you are probably booting up the unit into Jukebox Mode. When you first turn on the FX3 or FX5, you normally get two blinking dashes on the screen. However, if you push the sound up arrow button before those two dashes start to blink, the unit enters Jukebox Mode where it plays one sound then moves on to the next and so forth. To prevent it from occurring, just make sure that you wait until the two dashes appear before you push the sound up arrow button.

The Prairie Blaster is a high powered electronic game call and as such it requires a good deal of power to keep things operating. In a situation where the Prairie Blaster is cutting out at high volume settings, this may be triggered due to a temporary power failure which can stem from the use of non-rechargeable or alkaline batteries, especially if operating in colder environments.

Alkaline batteries (non-rechargeable, disposable) batteries have very high impedance or internal resistance in comparison with other battery types such as rechargeable NiMH. The higher impedance means that the flow of current from the batteries to the machine is restricted. When you ask more of the machine, in terms of volume, the more current is needed to drive the unit to produce the sound. When the machine does not get the amount of current that is required for it to function, it can prematurely cut off resulting in temporary loss of audio and perhaps the integral decoy switching on or off (depending upon its last state).

To get the best performance out of the Prairie Blaster (especially at the higher volume levels and when temperatures are at their coldest) it is recommended to use a rechargeable type of NiMH batteries. A high capacity rechargeable 12V SLA 3.2AH battery pack is available from FOXPRO.

Since the serial number is a very crucial piece to your caller it is somewhat hidden. We do this to keep it from wearing off or being accidentally removed. For any of the callers that we offer that have a battery compartment within the caller you will find the Serial Number in that compartment. Simply remove your battery door, lift up your battery tray and you will see the number on one of the inside walls.

Some of the callers we offer do not have a battery door, but a battery bag. For these callers, such as the Hellfire, CS24 series and KRAKATOA models you will have to do a little work. You will need a Phillips head screw driver to start. Remove the 3 or 4 screws that are located at the base of the cap on the caller and gently remove the cap. Be careful pulling too hard you may disconnect the speaker wires. If you do happen to pull them off do not worry. You can just slide the clip back over the connectors. Once you remove the cap you will see the serial number on the inside of the speaker cap.

The Proof of Purchase would be your receipt from the store where you bought the caller. If you need to keep the original receipt to keep track of purchases just make a copy. If you lose the original receipt you have a couple other options. If you made the purchase with a credit card or debit card you can send a copy of your statement showing that purchase. Just black out any of the other purchases that may be on there that do not pertain to a FOXPRO Digital Game Call.